Hukka Xpress Loyalty
Thank you for being an Xpress customer! The Hukka Xpress Loyalty program rewards you for regular and long-term exercise. The more points you earn, the higher the level you reach and the better the benefits you get to enjoy. In addition to points, you can collect coins by completing various achievements, challenges, or by maintaining workout streaks. You can use your coins to redeem rewards of your choice from the app’s reward store. Remember to also take advantage of the valuable Hukka Recommends partner benefits available to all Xpress members!
You will receive starting points based on your years of membership. To allow us to add these points manually, please open the Hukka Xpress app on January 12th and click on the Hukka Xpress Loyalty section on the home screen.
Loyalty program available from day one
The Hukka Xpress loyalty program is available as soon as you join Hukka Xpress, and you can start collecting points and coins from your very first workout. You earn points for every training session, and by training regularly you build streaks that reward you with coins.
Earn points and move up the levels
You earn points for every workout you complete. The more regularly and consistently you train, the more points you’ll receive for each visit. The loyalty program has five levels: Start, Bronze, Silver, Gold, and Elite. As a new member, your level starts automatically at Start. When you move up to a new level, you unlock the benefits included at that level.
Please note! If you are already a member, you will receive starting points based on your years of membership. Please open your app on January 12th, so we can add your points during week 3.
Earn coins from achievements, challenges, and training streaks!
By completing achievements and challenges or maintaining training streaks, you earn coins that can be used to redeem rewards in the app’s Reward Store. Choose from perks like a free home gym change, an extra membership freeze, or -50% off your monthly fee! Streaks and achievements make exercising more motivating and encourage you to stay active regularly. Achievements can be based on your total number of workouts or even the time of day you train. Streaks reward your consistency – the more regularly you train, the more coins you earn!
With the coins you collect, you can choose rewards that suit you best from the reward shop.
The loyalty program is available in the Hukka Xpress app
The Hukka Xpress loyalty program is available exclusively in the Hukka Xpress app. You can easily track all your benefits and progress directly within the app.
If you haven’t downloaded the Hukka Xpress app yet, you can find it on the App Store or Google Play. Through the app, you can also sign in to the gym, manage your membership, and stay up to date with everything happening at Hukka Xpress.
Frequently Asked Questions
What is the difference between points and coins?
You earn points for every visit. The accumulation of points is based on your activity level: long-term and regular training earns more points than occasional exercise. Points move you up through the levels (Start → Bronze → Silver, etc.). Coins, on the other hand, are earned from completed streaks, achievements and challenges. Coins can be used to redeem rewards in the reward shop.
How do I earn points?
Each visit to Hukka Xpress earns you a certain number of points. If your training is regular (for example, working out once a week), the number of points you earn will increase.
How long does it take to reach the next level?
This depends entirely on your personal training routine, so an exact timeline cannot be defined in advance. In the previous loyalty program, advancing to the next level always required waiting a fixed number of years. In the new program, progression is much faster. If you train regularly once a week, you can earn approximately 500–600 points per month. With maximum activity and consistency, you can earn over 1,400 points per month. Consistency is rewarded more than occasional periods of very high training volume.
How are starting levels determined in the new loyalty program?
With our new loyalty program, we want to encourage regular exercise. You will now progress faster than before, and you no longer have to wait for years to reach the next level. We have also added two brand-new levels! Starting points are distributed based on your years of membership, giving our long-term members a head start on their journey. (Points are determined based on the start date of your current, continuous membership).
Redeeming rewards
You can redeem your rewards in the Hukka Xpress Loyalty rewards shop within the app. Choose the reward you want and redeem it according to the instructions on the reward card.
Do points or coins expire?
Points and coins do not expire. They remain valid for as long as you are an active member.
Hukka Xpress reserves the right to change the content, benefits, point and coin values, and terms of the Hukka Xpress Loyalty program. When you move to a new points level, only the benefits of that specific level will apply to you. Redeeming benefits requires an active membership. Benefits, points, and coins are personal and cannot be exchanged for discounts on other services, cash, transferred to another person, or combined with other offers. Unused points, coins, benefits, or gift cards will not be compensated. All accumulated points, coins, and benefits will expire when the membership ends. Membership duration is calculated from the continuous membership start date. Previous Xpress memberships do not accumulate benefits.
