Hukka Xpress Membership Terms and Conditions

This membership agreement is made between Hukka Xpress (Hukka Oy) and the person who has accepted the membership terms by making an online payment (the member).

CONTRACT TERMS

Month-to-month Membership

  1. Membership is accepted when the agreed joining fee, the current month’s fee, and the following full calendar month’s fee have been paid, and an e-invoice agreement for future monthly fees has been made. The member is responsible for creating and receiving the e-invoice agreement. Hukka Oy reserves the right to reject the membership agreement, for example, due to credit history issues.
  2. The member’s monthly fee will be debited from the account provided by the member via e-invoice or direct debit on the 5th of each month.
  3. After the month following the joining month, the membership continues as an open-ended contract without further notice. Any promotional periods during the joining campaign will extend the contract period. The membership can be terminated with one calendar month’s notice. The termination must be made in writing by the last day of the month. In this case, the membership fee for the following calendar month will still be charged, and the membership will remain valid for that month. Membership can be terminated by filling out the termination form on the hukkaxpress.net website.
  4. The month-to-month membership can be upgraded to an annual prepaid membership without a separate joining fee. The contract change has a calendar month change period. The contract change can be made by sending an informal notification to info(at)hukkaxpress.net.

Annual Prepaid Membership

  1. Membership is accepted when the agreed joining fee has been paid and the annual membership fee has been fully paid. Any promotional periods during the joining campaign will extend the 12-month contract period. The annual contract is fixed-term, and the prepayment is non-refundable.
  2. After the annual membership, the contract continues automatically as an open-ended membership unless it is terminated at least one calendar month before the end of the contract period. For example, a contract expiring on April 30th must be terminated by March 31st. Termination must be made in writing. The contract will then expire at the end of the current contract period. The customer is responsible for the membership related fees for the entire duration of the contract, including the months of termination and expiry.
  3. Changes to the billing method can be requested by sending an informal notification to info(at)hukkaxpress.net.

General Membership Terms

  1. The membership joining fee and the initial period fee (the current month and the first month’s fee) or the annual membership fee must always be paid at the time of joining. For monthly memberships, the payment is made monthly via e-invoice or direct debit, and this membership agreement serves as advance notice of payment. For annual memberships, the full annual membership fee must be paid in one installment. After entering into a monthly e-invoice/direct debit agreement, the customer is required to register for e-invoice/direct debit within three (3) business days of entering into the agreement. This is done at the online bank/bank branch.
  2. The monthly fee for Hukka Xpress membership is charged on the 5th of each month by e-invoice/direct debit from the customer’s/account holder’s account. If there are no funds in the account on the debit date, the service provider will charge a €5 collection fee. The customer is responsible for paying the monthly fees if, for any reason, the debit is not made from the customer’s/account holder’s account.
  3. The interest rate for all invoices is currently 7.5%. The interest rate is determined by the Interest Act. Reminder/collection invoices come from B2-Impact collection and reminder services.
  4. Hukka Xpress may suspend a membership due to unpaid invoices. Hukka Xpress may also terminate the membership for non-payment of membership fees, possible misconduct, or behavior that does not fit the atmosphere of the sports center.
  5. Anyone under 15 years of age cannot join Hukka Xpress. The guardian or other payer of a member under the age of 18 is always primarily responsible for all fees related to the minor’s membership. Therefore, we require the guardian’s signature on membership agreements for persons under 18 years of age. The Hukka Xpress membership becomes effective only when approved by the guardian.
  6. Exercising at Hukka Xpress is at your own risk, and the member agrees to use the equipment and facilities in the proper manner. Hukka Xpress is not responsible for any personal injuries that occur during the stay at the sports center, and the member is responsible for being in a physical and mental condition to use the center’s services.
  7. Hukka Xpress is not responsible for the member’s personal belongings.
  8. Hukka Xpress reserves the right to change prices.
  9. Hukka Xpress membership or the right to use it cannot be transferred to another person. A break due to pregnancy, military service, or serious illness is possible, with the break time being credited to the membership period. The break will be credited against future membership fees upon presentation of written documentation. A break can be applied for via a form on the hukkaxpress.net website.
  10. The app included in the membership, which allows access to the gym, is free of charge. If a member needs a physical access card, it costs €9, which will be charged with the next membership fee. The membership card will be sent by mail within 7 business days.
  11. Members agree to a credit check when they join.
  12. Payments made using special payment instruments are non-refundable and cannot be converted into cash.
  13. Hukka Xpress is primarily intended for training, and the member’s behavior must not disturb the peace and harmony of other members. Each member must follow the gym’s instructions and any written or verbal instructions for the use of the equipment. If the above instructions are violated, Hukka Xpress reserves the right to limit the time a member may spend in the fitness center, suspend membership, or revoke access altogether. A notice period of one calendar month will apply to the suspension of access, during which time the member will be liable to pay their membership fees. Hukka Xpress also has the right to charge the customer a fine of €250, plus any costs and expenses incurred by the company.
  14. Only the holder of a membership is entitled to access. The membership/access rights may not be transferred to any other person. In cases of misuse, Hukka Xpress reserves the right to charge the customer a fine of €250, plus any costs and expenses incurred by the company.
  15. A one-time pass buyer must be 15 years old. The one-time visit is personal and may not be used by anyone other than the designated buyer. The receipt must be presented as proof when requested by staff. In cases of misuse, Hukka Xpress has the right to charge the customer a fine of €250, plus any costs and expenses incurred by the company.
  16. The customer agrees to notify any changes to contact and billing information in writing. If incorrect contact information results in collection and processing fees or other collection costs, the member is responsible for paying them.
  17. Memberships purchased online have a 14-day right of withdrawal under the Consumer Protection Act (KSL) (KSL 6:14). If the membership is cancelled within 14 days, Hukka Oy retains the paid joining fee as a reasonable compensation in accordance with KSL 6:19. Cancellation of membership must be sent to info@nullhukkaxpress.net within 14 days of purchase. The right of cancellation is valid for 14 days. After this period, the contract is binding and cannot be cancelled without specific grounds in accordance with the terms and conditions of the contract. The conditions and instructions for exercising the right of withdrawal are always available on our website and in the contract conditions, so that the consumer can invoke this right if necessary
  18. If the performance of any term of this Agreement is prevented by war, insurrection, terrorism, embargo, lockout, governmental action, large-scale power failure, failure of information systems or communication links, interruption of the operation of the power exchange, or other unforeseeable force majeure beyond the control of Hukka Xpress, the Seller is exempted from the performance of the Agreement and its terms for the duration of the force majeure without any obligation to compensate the Member. Hukka Xpress is obliged to inform the members in writing of the force majeure and its termination immediately after being informed of it.

Instructions for creating an e-invoice:

When you join as a member, you will automatically receive an e-invoice proposal in your online bank on the next day after joining. Please note that in some banks, the e-invoice proposal is only visible when logging in via a browser. Make sure to accept the proposal in your online bank to activate the monthly payment.

If you do not receive the e-invoice proposal, you can also set up the e-invoice manually by following these steps:

  1. Log in to your online bank and start a new e-invoice agreement.
  2. Search for the biller Hukka Oy or Liikuntakeskus Hukka.
  3. Use your membership number as the identifier – you can find it in the Profile section of the app or in the order confirmation email you received after joining.

If you haven’t activated e-invoicing, you can also pay the invoice through the app or your Oma tili account.